Nicomart Dış Ticaret Ltd. Şti. (“Nicomart”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit nicomart.com.tr, request a quotation, contact us, or use our logistics and freight-forwarding services.
1. Information We Collect
We may collect the following information:
- Name, company name, job title, email address, phone number, and address
- Cargo and shipment details, including origin, destination, cargo type, weight, dimensions, and shipping requirements
- Commercial documents provided for freight, customs, import, or export purposes, such as invoices, packing lists, certificates, and shipping instructions
- Messages, enquiries, and quotation requests submitted through our website, email, WhatsApp, or phone
- Technical website data, including IP address, browser type, device information, cookies, and pages visited
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide freight quotations
- Arrange and manage sea, air, land, and rail shipments
- Coordinate with carriers, airlines, shipping lines, warehouses, customs brokers, and delivery partners
- Prepare and review shipping, customs, and commercial documentation
- Provide shipment tracking, operational updates, and customer support
- Improve our website, services, and customer experience
- Send service-related communications and, where permitted or consented to, marketing updates
3. Sharing Your Information
We only share personal and shipment-related information when necessary to provide our services or meet legal requirements. This may include sharing data with:
- Shipping lines, airlines, trucking companies, rail operators, and freight agents
- Customs brokers, port authorities, government authorities, and inspection bodies
- Warehouses, packaging providers, insurance companies, and delivery partners
- Technology, website-hosting, analytics, and communication service providers
- Professional advisers or authorities where required by law
Because logistics services are international, your information may be transferred to countries outside Türkiye or the country in which you are located when necessary to complete a shipment.
4. Cookies
Our website may use cookies and similar technologies to ensure it works correctly, analyse website traffic, and improve user experience. You can manage or disable cookies through your browser settings. Please note that some website functions may not work properly if cookies are disabled.
5. Data Security
We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal data only for as long as necessary to provide our services, maintain business records, resolve disputes, meet legal, tax, customs, and accounting obligations, and enforce our agreements.
7. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data where legally applicable
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
- Request information about how your data is processed
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those external websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy when necessary. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For privacy-related questions or requests, please contact:
Nicomart Dış Ticaret Ltd. Şti.
Email: info@nicomartlogistics.com.tr
Phone: +90 536 9126710
Address: İÇ KAPI, Sultan Selim, Eski Büyükdere Cd. NO: 61 NO: 2, 34415 Kağıthane/İstanbul